Subject: Refund follow on/ 6223615608
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 20:45:48 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as the item has been returned to Conloc on 21 Sep 2020 under AWB: 46178757855 

Order: 6223615608 
RMA: 24135653 
RMA Value: SAR211.2 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, October 24, 2020 8:47:44 PM 
Subject: Refund follow on/ 6223615608 

Hi Team, 

Problem Statement: Refund Not Proccessed 
Order Date : 12-Sep-2020 
Order ID: 6223615608 
Return Tracking ID: 46178757855 
RMA: 24135653 
child ticket: 1567531 
Assistance Required: Need Urgent refund 

Desciption: As per tracking the returned items have been received at our warehouse on 21 Sep 2020 but the refund is still not processed, we have created d a child ticket 10 days ago but no action is taken. 
kinldy check and do the needful. 
Regards, 
Asjad.