Subject: (Missing Return items) /// 6222443841
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 20:31:47 -0700 (MST)

Hi Team, 

Ticket- 1508008 
Child Ticket- 1590554 

Problem Statement: (Missing Return items) 

Order Date : 08-Sep-2020 
Order ID: 6222443841 
RMA: 24135590 
Tracking ID: 46178776011 
Assistance Required: Need missing item 

Issue Description: Customer requested to return for 4 items and as per him he returned all 4 items to the courier team. 

As per the hybris the refund is showing in progress only for 1 item. 

Kindly check and update how many items have been returned back to warehouse. 

Thank you for your help! 

Regards, 
Shivani