Subject: Late Shipping - Order ID 6231478828
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sat, 24 Oct 2020 19:20:21 -0700 (MST)

Hi Jessie, 

Kindly assist us to cancel the below order . There is ticket on hybris Order cannot be processed because of SOURCING_UNAVAILABLE. Order Code : 6231478828 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Sunday, October 25, 2020 1:07:58 AM 
Subject: Late Shipping - Order ID 6231478828 

Dear Team, 

Problem Statement: Late Shipping 
Order Date : 09/10/2020 
Order ID: 6231478828 
Tracking ID: N.A 
Assistance Required: Need Urgent Delivery 

Issue Description: As per the Hybris there is no shipment details. 

Child ticket 1595268, was raised on Oct 18 but there is no response yet. Kindly assist. 

Regards, 
Nikhil.