Subject: Refund Not Processed//Order ID: 6224881716
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 19:15:32 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as the item has been returned to Conloc on 27 Sep 2020 under AWB: 46180247105 

Order: 6224881716 
RMA: 1000007925 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, October 25, 2020 3:25:09 AM 
Subject: Refund Not Processed//Order ID: 6224881716 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 17, 2020 
Order ID: 6224881716 
Tracking ID: 46180247105 
RMA: 1000007925 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return item has been returned to WH on 27 Sep 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb