Subject: RMA to be processed #6482248136
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 24 Oct 2020 15:56:05 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date: Apr 15, 2020 
Order ID: 6482248136 
Tracking ID: 45766517123 : D180221 
RMA ID: 24209006 
RMA Value: SAR167 

Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 03 May 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Fauzan