Subject: RMA to be processed.
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 24 Oct 2020 11:11:29 -0700 (MST)

Hi Team, 

Problem Statement: RMA to be processed. 
Order Date : Sep 5, 2020 
Order ID: 2000124175 
Tracking ID: 43819213760 
RMA: 1000053550 

Order Date : Aug 18, 2020 
Order ID: 2000072264 
Tracking ID: 43819213760 
RMA: 1000053538 

Assistance Required: Need refund for customer. 
Issue Description: Customer claiming that he has returned the all items of the both orders (2000124175) (1000053538) under AWB: 43819213760 . And as per the Aramex website the items has been returned to WH on 12 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
CS Team Fauzan