Subject: Re: Knet Refund #8380852980
From: Apoorv Joshi <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sat, 24 Oct 2020 08:24:57 -0700 (MST)

Fauzan, 

The KNET ticket is closed in hybris which means the refund has processed most probably. Have we told the customer that refund was processed on Sep 22, 2020 and to check his bank statement from that date. 

Regards, 
Apoorv 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, 24 October, 2020 01:32:54 
Subject: Re: Knet Refund #8380852980 

Hi Mustafa, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Seeta Seeta" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "harish thakor" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, October 15, 2020 3:10:13 PM 
Subject: Re: Knet Refund #8380852980 

Hi Mustafa, 

Need your assistance in the below case on urgent basis as the case is pending since Sept. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Saturday, September 26, 2020 11:20:16 PM 
Subject: Knet Refund #8380852980 

Hi Rashid, 

Please assist us to process the Knet ticket: 03611008 for order # 8380852980 

Regards. 
Fauzan