Subject: Refund Not Processed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 24 Oct 2020 06:00:58 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 10, 2020 
Order ID: 6215110795 
Return Tracking ID: 46072093583 ;H16E1B1 

Assistance Required: To process the refund. 

Issue Description: The customer raised a return request for one item which have been delivered to warehouse on 29 Aug 2020 but according to the hybris the status still showing submitted to warehouse, So we request you to check under RMA 24064116 and confirm us if the items received so that the refund will be processed asap. 
We escalated to the WH but no action . Kindly to the needful. 

Regards, 
Shafeeque