Subject: Re: Late Delivery)
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 24 Oct 2020 04:45:35 -0700 (MST)

Hi Team, 

kindly assist to resolve the case. 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 18 October, 2020 15:58:55 
Subject: Late Delivery) 

Hi Team, 

Problem Statement: (Late Delivery)/ Shipment lost 

Order Date : 30/09/2020 

Order ID: 6228955391 
Tracking ID: 46284339651 

Assistance Required: Need Urgent Delivery 

Issue Description: The order was shipped from our side on 01/10/2020 but till now the order has not been delivered to the customer, As per Aramex tracking the order ( Delivery Scheduled Consignee Will Collect - Al Sulai, Riyadh ) customer visited the Aramex office and was informed that they have the lost the shipment , when we escalated the case they asking ( Please provide us the content photo of the shipment to check in our unknown.. ) 

so we request you to assist us to resolve the case. 

Regards, 
Shafeeque