Subject: Re: Arabic Language Test - Abdus Samad
From: Shakeeb Arsalan <[email-masked]>
To: HR Livesalesman <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Deeksha Dadu <[email-masked]>, Seeta Seeta <[email-masked]>, nirendsouza <[email-masked]>
Date: Sat, 24 Oct 2020 02:48:54 -0700 (MST)

Hi Harpreet, 

The overall evaluation is 4.5/10 

Regards 
Shakeeb 

From: "HR Livesalesman" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Deeksha Dadu" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "nirendsouza" <[email-masked]> 
Sent: Wednesday, October 21, 2020 6:56:38 PM 
Subject: Fwd: Arabic Language Test - Abdus Samad 

Hi Team, 

Please evaluate internally 

Regards, 
Harpreet Jaswal 
Cherry E Commerce Services Pvt. Ltd . 
Noida, India 
+911204332621 Ex.12 
+917042335393 

----- On 20 Oct, 2020, at 21:24, Ambika Mehta <[email-masked]> wrote: 

	
	
			Foreign Language Screening Test 
		Name 	Abdus Samad / (110025) 9810318692 / [email-masked] 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In this situation, first of all I should say sorry for delay and inform customer that our provider on the way to your home. perhaps he is facing a heavy traffic. But he should have reached on fixed time. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Myself is Abdus Samad. I belong to Darbhanga Bihar and living in Delhi. I earned my graduation form Lucknow University. before getting graduation, i was learning Arabic in Nadwa. it is famous for Arabic. 
I have master degree in Urdu. I worked with Urdu newspapers as a translator and proof reader. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	إرضاء العملاء بطريقة سلسة ومهذبة هو علامة على خدمة عملاء رائعة في كل موقف. 
فقط رضا العميل هو علامة جيدة. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	أنا أتقن لغتي. لدي مهارات رائعة للتعامل مع العملاء. أعتقد أن العميل من الله ، لذا يجب أن أطلبه في جميع الأوقات سأقوم بعملي بصدق. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	لقد زرت مدن مختلفة في الهند، لكني أحب تمل نادوحبا. لأن تاميل نادو تتمتع بجمال طبيعي وثقافة تعليمية نابضة بالحياة. الأدب هو أحد نوعية التاميل. البساطة هي مأوى كل شخص يعيش في هذه المنطقة. يفعلون كل عمل حسنا۔