Subject: Re: Refund Not Proccessed
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 24 Oct 2020 02:27:38 -0700 (MST)

Hi Team, 

Kindly assist to resolve the case. 

Regards 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Monday, 19 October, 2020 16:04:01 
Subject: Refund Not Proccessed 

Hi Team, 

Problem Statement: Refund Not Proccessed 

Order Date : 10/10/2020 

Order ID: 6231853620 
Return Tracking ID: RP10110002904 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over 1 items to the courier team. 

but according to the hybris the refund has not been process for items, So we request you to check under RMA 1000060625 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque