Subject: RE: Extension for Credit Note - Ticket ID 1567656
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 24 Oct 2020 07:10:58 +0000

Hi Fauzan,

I’m okay for an extension however can you please let Hybris team check if its not used before?

Customer took a while to report it to us.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, October 24, 2020 7:55 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Extension for Credit Note - Ticket ID 1567656
Importance: High

External email sender, please take precaution.
Hi Team,

Kindly assist us if we can extend the below Return Voucher validity as customer was not able to use it due to COVID 19.

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, October 23, 2020 7:10:11 AM
Subject: Fwd: Extension for Credit Note - Ticket ID 1567656

Dear Team,

The customer has shared the voucher code with us (9771816356-42874148-18624-61128). The customer has informed us that due to pandemic he was reluctant to order online.

Kindly assist.

Regards,
Nikhil.

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 08:41:57
Subject: Re: Extension for Credit Note - Ticket ID 1567656

Hi Nikhil.

The credit not is not clear kindly ask customer to share the Credit note digits .

Regards,
Fauzan

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 3:53:47 AM
Subject: Extension for Credit Note - Ticket ID 1567656

Hi team,

The customer is requesting for the extension of the credit note worth AED 126.65. he is stating that due to COVID 19 he didn't go to the store.

The customer is with is since Dec'2018 an dhas completed 36 transactions with us.

Email: [email-masked]<mailto:[email-masked]>
Mobile: +971-521286100

Kindly advise.

Regards,
Nikhil.

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