Subject: Missing item // 9607154069 // 1591975
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shivani Rani <[email-masked]>
Date: Fri, 23 Oct 2020 22:57:46 -0700 (MST)

Hi Team, 

Problem Statement: (Missing items) 

Order Date : Aug 14, 2020 

Order ID: 9607154069 
Tracking ID: LM423489810 
Assistance Required: Need refund to customer 

Issue Description: Customer placed order for 5 items out of which only 4 items were collected by customer. 

Customer history: 1 ITEMS OUT OF 5 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item is 162454231 - - Lee Cooper Colourblock Polo T-shirt with Short Sleeves the cost of the item is AED: 27. 

Kindly refund the customer for missing item. 

Regards, 
Nitesh