Subject: Collection Pending - 9798846562
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked], [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Fri, 23 Oct 2020 20:52:35 -0700 (MST)

Hi team, 

With reference to Order ID: 9798846562 
Return Tracking ID: RP1007001918 
The customer has confirmed that his mobile is the same as mentioned on the order +971566556142 Kindly arrange collection on priority basis. 

Regards, 
Fauzan 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Friday, October 23, 2020 6:51:35 AM 
Subject: Collection Pending - 9798846562 

Dear Team, 

Problem Statement: Late Collection 
Order Date : 22 Aug 2020 
Order ID: 9798846562 
Return Tracking ID: RP1007001918 (Old RP0824000002) 
Assistance Required: Need urgent collection 

Issue Description: Customer raised a return request on Aug 24 and the collection is pending since then. The customer has confirmed that his mobile is the same as mentioned on the order +971566556142. The shipment was delivered under AWB FP0823000419. 
Since, the old collection was pending since Aug 24, we have raised a new collection request. 

Kindly assist with the collection. 

Regards, 
Nikhil.