Subject: Refund Not Processed//Order ID: 6226074416
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 19:45:30 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMA as it has been retuned to Conloc on 08 Oct 2020 under AWB: 46282215770 . We have created a child ticket but not action has been taken till now. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 23, 2020 2:17:05 AM 
Subject: Refund Not Processed//Order ID: 6226074416 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 21, 2020 
Order ID: 6226074416 
Tracking ID: 46282215770 
RMA: 1000014086 
Assistance Required: Need refund for customer. 
Issue Description: As per the Aramex website the return items has been returned to WH on 08 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb