Subject: Payment Issue//Order ID: 6226581530
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 19:43:39 -0700 (MST)

Hi Team, 

Kindly assist us on the below case. The delivery man has not given the change to the customer (3SAR). We have escalated to LMG team to assist in the same but we have not got any update. Kindly look and help us. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 23, 2020 2:14:36 AM 
Subject: Payment Issue//Order ID: 6226581530 

Hi Team, 

Problem Statement: Payment Issue 
Order Date : Sep 23, 2020 
Order ID: 6226581530 
Tracking ID: FC09230002744 

The customer is complaining that the courier person did not return the change which is a sum of 3SAR, The customer is chasing us the balance, Kindly look into the matter and do the needful. 

Regards, 
Ebrahim Hageb