Subject: Re: Knet Refund // Refund Not Processed Order ID: 8202922741
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Mustafa chakki <[email-masked]>
Cc: Ebrahim <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, escalations dxbteam <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Fri, 23 Oct 2020 19:39:54 -0700 (MST)

Hi Mustafa. 

Kindly assist us on the below case. 

Regards. 
Fauzan 

From: "Fauzan Ahmad, Musalman" <[email-masked]> 
To: "Mustafa chakki" <[email-masked]> 
Cc: "Ebrahim" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Sent: Tuesday, October 20, 2020 7:48:11 AM 
Subject: Knet Refund // Refund Not Processed Order ID: 8202922741 

Hi Mustafa, 

Kindly assist us to process Knet ticket: 03611006 of the order # 8202922741 . 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, October 19, 2020 12:50:18 AM 
Subject: Knet Refund // Refund Not Processed Order ID: 8202922741 

Hi Team, 

Problem Statement : Refund Not Processed 

Ticket id : 03611006 
Order Date : Sep 13, 2020 
Order ID: [ callto:8200193062 | 8202922741 ] 
Total Price : 9.02 

Issue Description : The Customer placed the order on Sep 13, 2020 , ticket was created on 9/22/20 and till now the refund has not been initiated. 

Regards 
Ebrahim Hageb