Subject: Refund Not Processed//Order ID: 6227905758
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ebrahim <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 19:38:21 -0700 (MST)

Hi Team, 

Kindly assist us to process the below RMAs as it has been retuned to Conloc on 07 Oct 2020 under AWB: 46284579854. We have created a child ticket but not action has been taken till now. 

Regards, 
Fauzan 

From: "Ebrahim" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, October 23, 2020 1:21:22 AM 
Subject: Refund Not Processed//Order ID: 6227905758 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Sep 27, 2020 
Order ID: 6227905758 
Tracking ID: 46284579854 
RMA: 1000032077 & 1000037476 

Assistance Required: Need refund for customer. 

Issue Description: As per the Aramex website the return items have been returned to WH on 07 Oct 2020 and till now the RMA not processed kindly check and process the RMA asap and update us. 

Regards, 
Ebrahim Hageb