Subject: Re: Product Complaint // Order ID: 6226464100
From: "Ebrahim Abduljalil. Qasem" <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 11:09:18 -0700 (MST)

Hi Team, 

Any update? 

From: "Ebrahim Abduljalil. Qasem" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 17 October, 2020 22:57:37 
Subject: Product Complaint // Order ID: 6226464100 

Hi Team 

Problem Statement: Product Complaint 

Order Date : Sep 23, 2020 
Order ID: 6226464100 
Tracking ID: 46181017842 
Item ID : 158823369 - - Chicco 6 Feeding Bottle Steriliser 

Assistance Required: Need Urgent assisting 

Issue Description: Customer placed the above order on Sep 23, 2020 and it was delivered on Sep 24, 2020 .The customer is complaining regarding the quality of the product she purchased from us. She is complaining that the switch is not working and causing irritation to the customer. Attached with the video below. 

Regards 
Ebrahim Hageb