Subject: voucher approval
From: Ahmed Alkinj <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 23 Oct 2020 04:17:51 -0700 (MST)

Hi Team, 

Problem Statement: Pricing issue. 

Order Date : Oct 20, 2020. 
Order ID: 9609161840. 

item ID; 
162046793 - - Striped Crew Neck T-shirt and Full Length Pyjama Set. 
162342289 - - Slim Fit Textured T-shirt with Polo Neck and Short Sleeves. 
162342294 - - Slim Fit Textured T-shirt with Polo Neck and Short Sleeves. 
162508709 - - Lee Cooper Printed T-shirt with Crew Neck and Raglan Sleeves. 
161968903 - - Sustainable Striped T-shirt with V-neck and Short Sleeves. 
162525099 - - Sustainable Melange Print V-Neck T-shirt with Short Sleeves. 
162177875 - - Slim Fit Printed T-shirt with Crew Neck and Short Sleeves. 
162525094 - - Sustainable Melange Print V-Neck T-shirt with Short Sleeves. 

Description of the problem: The customer complained that he did not get the discount when purchasing the products that were under the discount from the price of his order. 

Assistance Required: We request you to provide voucher approval in order to have the customer refunded manually and close the issue. 

Regards, 
CS Team Ahmad Alkinj