Subject: Refund approval: Ticket id: 1575367 Order ID: 9797225843
From: Manish Kumar <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 23 Oct 2020 03:24:19 -0700 (MST)

Hi Team 

Problem Statement: Refund approval. 

Ticket id: 1575367 
Order Date: 8/13/2020 
Order ID: 9797225843 
Tracking ID: RP0817001022 

RMA - 1000052012 
Amount to be refunded: AED 135.00 

Total Price: AED 404.00 

Issue Description: The Customer returned the item and reached the warehouse on 8/19/2020 and it is pending since then, the refund has not been initiated yet. 

Customer's history: The customer is with us since 8/4/19 and there are total 25 orders with us. 

Assistance required: We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
Best Regards, 
Manish