Subject: RE: Refund Not Processed // 6226322267
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Pradeep Prusty <[email-masked]>, Atmaram Tiwari <[email-masked]>, LMG OMS <[email-masked]>
Cc: seeta.seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 23 Oct 2020 09:39:03 +0000

@Pradeep Prusty<mailto:[email-masked]> @Atmaram Tiwari<mailto:[email-masked]> @LMG OMS<mailto:[email-masked]>

Please help on this.

RMA scanned by CONLOC but still showing Pick up scheduled.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Apoorv Joshi <[email-masked]>
Sent: Friday, October 23, 2020 1:16 PM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: Re: Refund Not Processed // 6226322267

External email sender, please take precaution.
Hi Team,

Please assist in closing the below case. As per the child ticket there is still no update on this.

Thank you for looking into this and your assistance.

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 October, 2020 11:28:44
Subject: Refund Not Processed  // 6226322267

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Sep 22, 2020

Order ID: 6226322267
Return Tracking ID: 46284380881
Child Ticket ID; 1596062
Assistance Required: Need urgent process the RMA 1000029363

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team.

As per tracking ID it has been received from our end, so kindly process the RMA,

Regards,
Ataullah

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