Subject: Re: Return Processing Request - 2000066060
From: Apoorv Joshi <[email-masked]>
To: egywh admin <[email-masked]>, Ahmed Yousry <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohd Imran <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Fri, 23 Oct 2020 02:37:16 -0700 (MST)

Hi Team, 

Please advise if there is any update on the below case. The refund has still not processed and the customer is chasing for the refund. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Ahmed Yousry" <[email-masked]> 
To: "egywh admin" <[email-masked]>, "Mohd Imran" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 19 October, 2020 14:22:20 
Subject: Re: Return Processing Request - 2000066060 

[ mailto:[email-masked] | @EGYWH ADMIN ] 

احصل على [ https://aka.ms/ghei36 | Outlook for Android ] 

From: Mohd Imran <[email-masked]> 
Sent: Monday, October 19, 2020 9:03:26 AM 
To: Ahmed Yousry Ibrahim Hussien <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: RE: Return Processing Request - 2000066060 

Hi [ mailto:[email-masked] | 
@[email-masked] ] , 

Please process below return. 

Shipment delivered to warehouse. 

Regards , 

Mohd. Imran 

Customer Support WEB TEAM. 

Landmark Tower, Dubai 

+971-45172116 

From: Apoorv Joshi <[email-masked]> 
Sent: Sunday, October 18, 2020 7:37 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Return Processing Request - 2000066060 

External email sender, please take precaution. 

Hi Team, 

With reference to the order number: 2000066060 

AWB: 43819237976 

As per the tracking following item has been delivered to warehouse on Oct 12, 2020: 160328001, 162373198, 161894178. To process the same we have raised a child ticket under: 1590613 however, no update in 2 days. We request you to please assist in getting the same processed asap. Value of the refund is EGP 610. 

Thank you for your help! 

Regards, 

Apoorv 
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