Subject: Re: Refund Not Processed // 6226322267
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Fri, 23 Oct 2020 02:16:02 -0700 (MST)

Hi Team, 

Please assist in closing the below case. As per the child ticket there is still no update on this. 

Thank you for looking into this and your assistance. 

Regards, 
Apoorv 

From: "M Ataullah" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 20 October, 2020 11:28:44 
Subject: Refund Not Processed // 6226322267 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Sep 22, 2020 

Order ID: 6226322267 
Return Tracking ID: 46284380881 
Child Ticket ID; 1596062 
Assistance Required: Need urgent process the RMA 1000029363 

Issue Description: Customer raised a return request for 1 item and as per customer she/he handed over the item to the courier team. 

As per tracking ID it has been received from our end, so kindly process the RMA, 

Regards, 
Ataullah