Subject: RE: Partial cancellation: Case id - 1610274 Order Number: 6231558544
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 23 Oct 2020 09:06:40 +0000

Hi Seeta,

Escalated to tech INC0886447

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 22, 2020 9:15 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Partial cancellation: Case id - 1610274 Order Number: 6231558544

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 22 October, 2020 20:21:27
Subject: Partial cancellation: Case id - 1610274 Order Number: 6231558544

Hi Team,

Problem statement: The customer has cancelled the below item however it got rejected and we have also not shipped this item to the warehouse.

Case id - 1610274
Order Number: 6231558544
Order Created: 10/9/2020

Order Delivery Mode: Store pickup
Store: Centrepoint 21137

Item: 162167180 - Juniors - Juniors Rag Doll
Item cost: SAR 35.10

Assistance required: Please process the partial cancellation and initiate the refund for this item

Regards,
Manish

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