Subject: RE: Late refund // 6222950556
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shivani Rani <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Fri, 23 Oct 2020 08:29:34 +0000

Hi Seeta,

Raise a JIRA ticket for it.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Thursday, October 22, 2020 12:58 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Shivani Rani <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Late refund // 6222950556

External email sender, please take precaution.
Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Shivani Rani" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 22, 2020 12:57:15 PM
Subject: Late refund  // 6222950556

Hi Team,

Ticket- 1580343
Child ticket- 1581033

Problem Statement: Late refund

Order Date: Sep 10, 2020
Order ID: 6222950556
RMA: 24140765
Tracking ID: 46179027285

Assistance Required: Need urgent Refund

Issue Description: As per the tracking we can see that the item has been returned to our warehouse on Sep 22, 2020. However, the refund still not processed.

Already created child ticket but no response so far.

Please check and process the refund.

Thank you for your help

Regards,
Shivani

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