Subject: no response in child tichet// 4507138031 and 4506926494 / child ticket number:1596014
From: "Ahmed Fathalrahman Alsharif. Ahmed" <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 01:04:40 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : Oct 8, 2020 
Order ID: 4506926494 
Return Tracking ID: RP10131000331 
Assistance Required: Need refund for customer. 

Order Date : Oct 9, 2020 
Order ID: 4507138031 
1-Return Tracking ID: RP10131000131 
2-Return Tracking ID:RP10131000135 

The customer had made return request on 10/11/20 and 10/12/20 as in hybris the refund not process kindly refund as soon as possible 

regards 
Ahmed