Subject: Order delivered to the wrong person / 6232730085
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Fri, 23 Oct 2020 00:17:17 -0700 (MST)

Hi Team, 

The customer placed his order on Oct 13, 2020 but he mentioned the wrong mobile number in his order so we have asked the customer for the order number because we did not find out the order with his email i.d but customer did not response us so the case was closed. 
But on Oct 18, 2020 courier team has delivered the order to the mentioned mobile number so customer is chasing us that he did not received his order till now and Shipa team has confirmed with us that they've delivered the shipment to the customer who's number is +966551249025. 

Customer said his mobile number is +966551249024 . 

So please do the needful and help us to close this case as soon as possible. 

Order Date: Oct 13, 2020 
Order ID: 6232730085 
Tracking ID: SD000202767 

Subtotal of the order - SAR 954.00 

Ticket number - 1583163 

We are looking forward to your reply. 

Regards 
Rehan