Subject: Re: Return Items / 2000191176
From: Seeta Seeta <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>
Date: Thu, 22 Oct 2020 23:38:49 -0700 (MST)

Hi Team, 

Still, we are waiting for your update. 

Thanks & Regards, 
Seeta Kunwar 

From: "Fauzan Musalman" <[email-masked]> 
To: "escalations dxbteam" <[email-masked]> 
Cc: "Rehan Khan" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, October 14, 2020 8:15:17 AM 
Subject: Return Items / 2000191176 

Hi Team, 

Kindly assist us on the below case. 

Regards, 
Fauzan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 17:42:32 
Subject: Return Items / 2000191176 

Hi Team, 

The customer has raised a return request for 5 items but as per the RMA, warehouse has received only 3 items so we've confirmed with the customer regarding how many items he returned to the courier partner and customer confirmed with us that he returned 5 items. We've escalated to the warehouse but did not received any response from their side. 

Customer is also share with us the return receipt where is clear mentioned that customer has returned 5 items. 

So we request you please do the needful. 

Order number - 2000191176 
Tracking ID: R859105 
RMA: 40047083 

Ticket number - 1561696 

We are looking forward to your reply. 

Regards 
Rehan