Subject: Re: Received Extra Amount / 7694388392 and 7405227396
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 22 Oct 2020 21:51:00 -0700 (MST)

Hi Team, 

Any update on this case, the customer is chasing us to pay the amount for his order so pleae do the needful. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 21:31:19 
Subject: Received Extra Amount / 7694388392 and 7405227396 

Hi Team, 

The customer said that the payments and orders were both made and the payment was also refunded in his account. 
We have asked the customer to confirm for which orders he received the payment but customer doesn't know the order numbers, so we have checked with his email i.d so we have found 5 orders but these are the orders which was placed in July and September. 

So we request you please check this case before escalation and do the needful as soon as possible. 

Order numbers: 7694388392 and 7405227396 
Tracking numbers: 45443068941 and FP09280003748 

Ticket number - 1546945 

We are looking forward to your reply. 

Regards 
Rehan