Subject: Re: RE: Refund / Returned order / 6224901950
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 23 Oct 2020 02:22:59 +0000

Dear Jessie,      We tried reaching you but could not get a response from your side. We are proceeding with the ticket # 165983 closure.Should you need any further information, please do not hesitate to contact us on [email-masked] or +91-70-6595-6595. Counting you among our customers is something for which we are especially grateful.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/83a4e6ce4adbe3880526aa0a99d3816006dfe3f4194353c5c404990c3b130530 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.                       Thanks,         Sanjeev Pandey,     Technical Engineer          FarEye- Enabling Digital Logistics  Call: +91 70-6595-6595        7+ Mentions    Digital Disruptor    Recognized    Chicago   |   London   |   Dubai   |   Singapore   |   India                                              Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message.      
                           
                            On
                            Thu, 22 Oct at 10:01 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Jessie, 

Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/83a4e6ce4adbe3880526aa0a99d3816006dfe3f4194353c5c404990c3b130530 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

    

Thanks,     
Sanjeev Pandey,    
 Technical Engineer 

FarEye- Enabling Digital Logistics Call: +91 70-6595-6595 

 
 
 7+ Mentions 

 Digital Disruptor 

 Recognized 

 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

 

  

   

     

               
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

                           
                            On
                            Wed, 21 Oct at  3:51 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 ++Zahir/Vishwajeet 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/83a4e6ce4adbe3880526aa0a99d3816006dfe3f4194353c5c404990c3b130530 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 

 Unfeigned Regards, 
   
 Ankit Mahajan 
 Sr. Technical Engineer 
 Contact #:- +91 70-6595-6595 

 

 

  

    Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or omissions in the contents of the message.   

                           
                            On
                            Mon, 19 Oct at  7:30 PM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Ahmed/Jessie, 

As conveyed in our earlier mail, we would like to inform you that we received the update status "Return to Origin" for this AWB from SaudiPost whereas the status "RETURNS TO ORIGINAL POSTAL OFFICE" is mapped in our system for RTO and hence the status of the same couldn't get updated in FarEye further. So, request you to send the correct update status for the shipments as per the current mapping in our system.  

   
 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/83a4e6ce4adbe3880526aa0a99d3816006dfe3f4194353c5c404990c3b130530 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

    

Thanks,     
Shailesh Bisht,    
 Technical Engineer 

FarEye- Enabling Digital Logistics Call: +91 70-6595-6595 

 

 7+ Mentions 

 Digital Disruptor 

 Recognized 

 Chicago   |   London   |   Dubai   |   Singapore   |   India 

 

 

  

   

     

               
 Disclaimer: This message is confidential and is intended for the addressee, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error-free. No liability is assumed for any errors and/or omissions in the contents of the message. 

                           
                            On
                            Mon, 19 Oct at  1:41 PM
                            ,  Ahmed A. Saleh <[email-masked]>  wrote:
                             
 Dears, 

  

 The item is returned to origin, I could not find any technical issue here

 

 

Ahmed Amin Saleh

 
 Software Engineer 

 Mob. +966565795983 

 Land Line: 011289 8757 

 Ext. 18757