Subject: Re: Amount Deduction // [email-masked] // 1473890
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>, Apoorv Joshi <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>
Date: Thu, 22 Oct 2020 10:37:25 -0700 (MST)

Hi Mustafa, 

Still, we are waiting for your update. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Mustafa Chakki" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nitesh Singh" <[email-masked]> 
Sent: Monday, 12 October, 2020 21:10:24 
Subject: Re: Amount Deduction // [email-masked] // 1473890 

Hi Mustafa, 

Kindly assist with the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nitesh Singh" <[email-masked]> 
Sent: Thursday, 1 October, 2020 13:31:02 
Subject: Fwd: Amount Deduction // [email-masked] // 1473890 

Hi Rashid, 

Kindly assist in closing the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 15 September, 2020 14:15:35 
Subject: Amount Deduction // [email-masked] // 1473890 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 08 Sept, 2020 however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh