Subject: Re: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Mohammad Shafeeque <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 22 Oct 2020 10:36:12 -0700 (MST)

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Mohammad Shafeeque" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Thursday, 22 October, 2020 18:01:55 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 04/10/2020 

Order ID: 2000242350 
Return Tracking ID: 43819429006 
Assistance Required: Refund not processed 

Issue Description: Customer raised a return request for 2 items and as per customer she/he handed over all 2 items to the courier team. 

but according to the hybris the refund has not been processed for items, So we request you to check under RMA 1000060160 how many item has been received in our warehouse and process the refund. 

Regards, 
Shafeeque