Subject: Re: Partial cancellation: Case id - 1610274 Order Number: 6231558544
From: Seeta Seeta <[email-masked]>
To: jessie caparas <[email-masked]>, malik ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 22 Oct 2020 10:15:02 -0700 (MST)

Hi Team, 

Can you please assist us in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Manish Kumar" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Musalman" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Thursday, 22 October, 2020 20:21:27 
Subject: Partial cancellation: Case id - 1610274 Order Number: 6231558544 

Hi Team, 

Problem statement: The customer has cancelled the below item however it got rejected and we have also not shipped this item to the warehouse. 

Case id - 1610274 
Order Number: 6231558544 
Order Created: 10/9/2020 

Order Delivery Mode: Store pickup 
Store: Centrepoint 21137 

Item: 162167180 - Juniors - Juniors Rag Doll 
Item cost: SAR 35.10 

Assistance required: Please process the partial cancellation and initiate the refund for this item 

Regards, 
Manish