Subject: Order Status Updation - 6480046263
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, hemyar nasser <[email-masked]>
Date: Thu, 22 Oct 2020 07:01:36 -0700 (MST)

Hi Team, 

With reference to the order number: 6480046263 
AWB: 45764505253 

The following order is returned to us under the following tracking as per Aramex: 44942810511 however, as per the order status it is showing delivered while the order is NDR. Kindly assist in getting the order status updated to NDR. Customer is chasing for the refund. 

Thank you for your help! 

Regards, 
Apoorv