Subject: Re: Click and Collect followup! // 6226961736 // 1558937
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Thu, 22 Oct 2020 06:08:51 -0700 (MST)

Hi Team, 

It has already been escalated. Kindly ignore this email. 

Thaks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 22 October, 2020 18:36:22 
Subject: Click and Collect followup! // 6226961736 // 1558937 

Hi team, 

Problem Statement: Late Shipping 

Order Date : Sep 24, 2020 

Order ID: 6226961736 
Tracking ID: 622696173623999991 
Assistance Required: Need Urgent Delivery 

Issue Description: Customer placed order on Sep 24, 2020 and till now he/she has not received the order. As per the hybris the order status is ready to be shipped/shipped. 

Child ticket: 1565341 has been created, and as per the update, order was dispatched on 26 Sept, 2020 however status has still not updated. 

Customer is chasing us for his/her order so we request you to check and do the needful. 

Regards, 
Nitesh