Subject: On validation but amount deducted / 8399338594
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Thu, 22 Oct 2020 05:44:42 -0700 (MST)

Hi Team, 

The order has not been placed successfully because it was on validation and amount was not authorized and not captured but as per the the customer amount has been deducted. 
The customer is asking for his refund and hybris ticket created on Sep 29, 2020 but still the amount has not refunded. 

So we request you please do the needful as soon as possible. 

Order number - 8399338594 
Hybris Ticket number - 03624071 
Amount - KWD132.95 

Email ID: [email-masked] 

Ticket number - 1568157 

We are looking forward to your reply. 

Regards 
Rehan