Subject: Re: Amount Deduction // [email-masked] // 1486515
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>, Harish Thakor <[email-masked]>, anju john <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Thu, 22 Oct 2020 02:11:02 -0700 (MST)

Hi Team, 

We request you to kindly assist us in the below case urgently. 

Thanks & Regards, 
Seeta Kunwar 

From: "Seeta Seeta" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Musalman" <[email-masked]>, "Nitesh Singh" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harish Thakor" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Tuesday, September 22, 2020 2:24:56 PM 
Subject: Re: Amount Deduction // [email-masked] // 1486515 

Hi Team, 

Need your assistance in the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Tuesday, 22 September, 2020 11:21:56 
Subject: Amount Deduction // [email-masked] // 1486515 

Hi Team, 

With reference to the email address: [email-masked], Customer is complaining that an amount was deducted on 7 Sept, 2020, however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh