Subject: Refund issue - 1441701
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Ezzaldeen Mahyoub <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 22 Oct 2020 02:03:50 -0700 (MST)

Hi Malik, 

Please assist in closing the below case. Customer's registered email address is [email-masked] and no order found with the mentioned amount: SAR 505, please find bank statement attached for the same. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Ezzaldeen Mahyoub" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Subject: refund issue 

Hi team, 

the customer is complaining the amount deduced from his account and there is no order. 
Date : 30-7-2020 
Amount deducted 505 SAR 
kindly look at the atatched bank statement and advise 
Best regards, 
Ezzaldeen