Subject: RE: Double amount deduction/ [email-masked]
From: Malik Ismail <[email-masked]>
To: seeta.seeta <[email-masked]>, Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, seeta.seeta <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Date: Thu, 22 Oct 2020 06:57:24 +0000

Hi @Seeta Seeta<mailto:[email-masked]>,

Below is Kuwait orders.

Hi @Mustafa Chakki<mailto:[email-masked]>,

Please assist to process refund for below orders.

8202025672
8202007583

Regards,
Malik
From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 21, 2020 3:18 PM
To: Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; seeta.seeta <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Double amount deduction/ [email-masked]
Importance: High

External email sender, please take precaution.
Hi Malik,

Can you please assist us in the below case, as the customer is complaining about the double deduction.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 1:15:29 PM
Subject: Double amount deduction/ [email-masked]<mailto:[email-masked]>

Hi team,

With reference to ticket id: 1474471

The customer is claiming tha double amount was deducted from his account on 07/09/2020 and no order was placed.
The deducted amount:
1) SAR 28.650
2) SAR 33-650

Transaction id:
1) 02513303139
2) 025111024890

Kindly check the attachment and do the needful.

Regards,
Asjad.

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