Subject: RE: Manual bank transfer // 6210520349
From: Malik Ismail <[email-masked]>
To: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, M Ataullah <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Ammar Asif <[email-masked]>
Date: Thu, 22 Oct 2020 06:31:10 +0000

Hi Apoorv,

Below bank details is incorrect.

Please inform customer to send correct details. IBAN 24 digit alphanumeric.

Regards,
Malik
From: Apoorv Joshi <[email-masked]>
Sent: Thursday, October 22, 2020 9:26 AM
To: Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>; M Ataullah <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Ammar Asif <[email-masked]>
Subject: Re: Manual bank transfer // 6210520349

External email sender, please take precaution.
Hi Team,

Kindly assist in below Bank Transfer:
Account holder name: Tariq Fathy Hashem
Bank's name: Al-Ahly
Branch name: Houta Bani Tamim
Account number:  90100000
IBAN Number:  70953495000104
Account type: Current

Thank you for your help!

Regards,
Apoorv

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Cc: "Ammar Asif" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 18:59:52
Subject: Fwd: Manual bank transfer // 6210520349

Hi Team,

Please escalate it to the concern team.

Regards
Ataullah

________________________________
From: "M Ataullah" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 6:55:42 PM
Subject: Manual bank transfer // 6210520349

Hi Team,

Problem Statement: bank transfer

Order Date : Jul 21, 2020
Order ID: 6210520349
Tracking ID: 46067955883
Jira link; https://landmark.atlassian.net/browse/REL-114070<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-114070&data=04%7C01%7CMalik.Ismail%40landmarkgroup.com%7Cf5a84fa728824038803f08d8764afb08%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637389411699913846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=adjm%2FU0MP7aG4MqAzhQFs2jmZpg%2BYDq7insWietlFE8%3D&reserved=0>
Assistance Required: Need to process bank transfer

kindly note that the My Credit Amount 219.5 SAR has been removed from his My Credit Account and updated his bank details on the Hybris, so kindly process the manual refund ASAP.

PFA

Best Regards
Syed Ataullah

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