Subject: Re: RE: Refund not processed// 6218787725
From: FarEye Support <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 22 Oct 2020 02:29:13 +0000

Dear Malik,      Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will proceed with the ticket closure.       You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/53fa5ba537ae904cd4e915cc3722986e2e125b11a651827b638ba2438819b487 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.    Thanks and Regards,      Tamkin Raza, Technical Engineer    FarEye- Enabling Digital Logistics        Call: +91 7065956595                   
                           
                            On
                            Wed, 21 Oct at  9:51 AM
                            ,  FarEye Support <[email-masked]>  wrote:

 Dear Malik, 
   
 Please share Date and Time so that we can proceed accordingly. 

 
You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/53fa5ba537ae904cd4e915cc3722986e2e125b11a651827b638ba2438819b487 or please log in to the FarEye Support portal on https://fareye.freshdesk.com to check the details.

 
 Thanks and Regards, 
   
  Tamkin Raza, Technical Engineer

  FarEye- Enabling Digital Logistics

 
 
  Call: +91 7065956595 

 

 

  

  

                           
                            On
                            Mon, 19 Oct at 12:07 PM
                            ,  Jagmohan Urmaliya (TCS) <[email-masked]>  wrote:
                             
 Hi Malik, 

 

    Fareye has not published the NDR and only RTO Initiated request is received on 13th Oct so return order 6218787725 is created and same is published to Hybris as well. 

 

 Regards 

 Jagmohan 

 

 

 

 

  
 From: Malik Ismail <[email-masked]>  
Sent: Monday, October 19, 2020 7:25 AM 
To: FarEye Support <[email-masked]>; Jagmohan Urmaliya (TCS) <[email-masked]> 
Cc: [email-masked]; seeta.seeta <[email-masked]>; [email-masked]; [email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: RE: Refund not processed// 6218787725 

 

 Hi 
@Jagmohan Urmaliya (TCS), 

 

 Please assist to update NDR status on Hybris to process refund. 

 

 6218787725 – 46173697216 

 

 Regards, 

 Malik  

 

From: FarEye Support <[email-masked]>
 
Sent: Saturday, October 17, 2020 6:18 AM 
To: Malik Ismail <[email-masked]> 
Cc: Jagmohan Urmaliya (TCS) <[email-masked]>;
[email-masked]; seeta.seeta <[email-masked]>;
[email-masked]; 
[email-masked]; [email-masked]; Vishwajeet Singh <[email-masked]>; Escalations Dxbteam <[email-masked]>;
 Malik Ismail <[email-masked]> 
Subject: Re: RE: Refund not processed// 6218787725 

 

   

External email sender, please take precaution.

 

 

 Dear Malik, 

 

   

 
 
 Please reply if you have any query or confusion. If not we would request you to allow us for the case closure. Should we not hear from you in next business day we will
 proceed with the ticket closure. 

 

  

 

   

 
 You can visit the support ticket on https://fareye.freshdesk.com/public/tickets/53fa5ba537ae904cd4e915cc3722986e2e125b11a651827b638ba2438819b487 or
 please log in to the FarEye Support portal on https://fareye.freshdesk.com to
 check the details.  

 

 
 Thanks and Regards, 

 

   

 
 
 Tamkin Raza, Technical Engineer

 

 
  FarEye-
 Enabling Digital Logistics  

 

 

 
 
 Call: +91 7065956595

 

 

 

 

  

 

 

 

 

 

 

 

 

 

 

 

 

 

 

On Thu, 15 Oct at 8:31 PM
, Jessie Caparas <[email-masked]> wrote:

 

 
 Hi Jagmohan, 

 

 

 
 Since Fareye has already updated it as RTO delivered from their side, what can be done to publish this to Hybris now? 

 

 

 

 

 

 

 
 Should we ask Hybris team to update it? 

 

 

 

Thank you and Kind Regards,

 

 
Jessie Caparas

 

 
Email:
[email-masked]

 

 
T: +97145172087

 

 

 

 

 

 
164167:211857

 

 

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