Subject: RE: Order not shipped from the warehouse: Case id - 1565448 Order Number: 6226759543
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 19:19:19 +0000

Hi Seeta,

Escalated to tech.

Thank you and Kind Regards,
Jessie Caparas
Email: [email-masked]<mailto:[email-masked]>
T: +97145172087

From: Seeta Seeta <[email-masked]>
Sent: Tuesday, October 20, 2020 6:51 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Fauzan Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Order not shipped from the warehouse: Case id - 1565448 Order Number: 6226759543

External email sender, please take precaution.
Hi Team,

Need your assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, October 20, 2020 8:17:15 PM
Subject: Re: Order not shipped from the warehouse: Case id - 1565448 Order Number: 6226759543

Please note that the below issue still has not been resolved.

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "bsu wml" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "sameer koothalikutty" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 16 October, 2020 14:29:12
Subject: Order not shipped from the warehouse: Case id - 1565448 Order Number: 6226759543

Hi Team,

With reference to order #6226759543

The order placed on Sep 23, 2020 and till now has not shipped yet. customer is chasing us on daily basis. We have created a child ticket but no update from WH team. Kindly check and do the needful.

Regards,
Fauzan

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 7:57:07 PM
Subject: Order not shipped from the warehouse: Case id - 1565448 Order Number: 6226759543

Hi Team,

Please note that it's been more than 20 days since the order has been placed still it has not shipped from the warehouse and we are not getting any response on the child tiket (1578403)

Problem statement - Late delivery - Order not shipped from the warehouse

Case id - 1565448
Order Number: 6226759543
Order Created: 9/23/2020
AWB - Not assigned

Kindly arrange the delivery for the above order on priority today only as the customer is chasing us for his order.

Regards,
Manish

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