Subject: Refund not processed - 8206005127
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Wed, 21 Oct 2020 11:44:36 -0700 (MST)

Dear Team, 

With regards to Order ID 8206005127, the customer is telling that he has returned the items on Oct 05 but as per the Hybris we can see that the RMA was raised on Oct 05. 

The customer has confirmed that the colelction man mobile number is 55149954 and he did the collection on Oct 05. 

I have raised a child ticket, but the WH team confirmed that the returned item is not delivered to them yet. 

Kindly assist with the refund. 

Regards, 
Nikhil.