Subject: Re: Return Items / 2000191176
From: Rehan Khan <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 21 Oct 2020 09:25:00 -0700 (MST)

Hi Team, 

Any update on this case, the customer is complaining that he will raised his issue with the higher authority department. 
So please do the needful and help us to close this case as soon as possible. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, 13 October, 2020 17:42:32 
Subject: Return Items / 2000191176 

Hi Team, 

The customer has raised a return request for 5 items but as per the RMA, warehouse has received only 3 items so we've confirmed with the customer regarding how many items he returned to the courier partner and customer confirmed with us that he returned 5 items. We've escalated to the warehouse but did not received any response from their side. 

Customer is also share with us the return receipt where is clear mentioned that customer has returned 5 items. 

So we request you pleae do the needful. 

Order number - 2000191176 
Tracking ID: R859105 

Ticket number - 1561696 

We are looking forward to your reply. 

Regards 
Rehan