Subject: Re: Proof of Delivery // 8394433230 // 1463679
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked]
Cc: Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Fauzan Musalman <[email-masked]>, Nitesh Singh <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Wed, 21 Oct 2020 06:05:59 -0700 (MST)

Hi Team, 

Requesting you to kindly provide us the POD for order number 8394433230 as the customer is claiming that he didn't received the order. 

Thanks & Regards, 
Seeta Kunwar 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, October 21, 2020 5:54:34 PM 
Subject: Proof of Delivery // 8394433230 // 1463679 

Hi Team, 

Problem Statement: Proof of delivery 

Order Date : Jul 28, 2020 

Order ID: 8394433230 
Tracking ID: FP07301000169 
Assistance Required: Need proof of delivery 

Issue Description: As per the status, it shows order is delivered, however customer is complaining that they haven't received the order. We have emailed the courier team to provide us the proof of delivery, however we haven't received any response. 

Kindly look into this and do the needful. 

Regards, 
Nitesh