Subject: Late refund /// 6223024938
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Wed, 21 Oct 2020 06:04:19 -0700 (MST)

Hi Team, 

Ticket- 1531144 
Child Ticket- 1542208 

Problem Statement: Late refund 

Order Date: Sep 10, 2020 
Order ID: 6223024938 
RMA: 24136328 
Tracking ID: 46178321140 

Assistance Required: Need urgent Refund 

Issue Description: The customer reported that he return the 2 items to the courier team but they did not provide any receipt or tracking number at the time of collection of the item. 

Also, the tracking is "Invalid number / data not currently available" on the tracking page. 

The items are: 

162343505 - - Maternity Embellished Top with Round Neck and Short Sleeves 
162035622 - - Striped T-shirt with Round Neck and 3/4 Sleeves 

Kindly check and update the item status. If the item have been received at the warehouse, kindly process refund. 

Thank you for your help 

Regards, 
Shivani