Subject: Re: On Validation but amount deduct / 8399427687/1424508
From: Seeta Seeta <[email-masked]>
To: Mustafa Chakki <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Fauzan Musalman <[email-masked]>, Rehan Khan <[email-masked]>, escalations dxbteam <[email-masked]>, anju john <[email-masked]>, Harish Thakor <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Wed, 21 Oct 2020 06:00:51 -0700 (MST)

Hi Mustafa, 

Can you please assist us in the below case as the case is pending since Sept. 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Musalman" <[email-masked]> 
Sent: Wednesday, October 21, 2020 6:22:57 PM 
Subject: Re: On Validation but amount deduct / 8399427687/1424508 

Hi Team, 

Please ignore the previous mail. 

Kindly assist us to process the Knet ticket: 03624067 created on Sep 29, 2020 for the order #8399427687 

Regards, 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Wednesday, 21 October, 2020 17:54:45 
Subject: Re: On Validation but amount deduct / 8399427687 

Hi Team, 

The case has pending with us since September so we request you please do the needful to close this case as soon as possible. 

Regards 
Rehan 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 27 August, 2020 16:01:30 
Subject: On Validation but amount deduct / 8399427687 

Hi Team, 

The order has not been placed successfully because it was on validation and as per the Payment Transactions nothing has been captured and authorized but customer claimed the amount has been deduct from his account. 
So please refund his amount as soon as possible. 

Order number - 8399427687 
Ticket number -1424508 
Amount - KWD51.90 

Regards 
Rehan