Subject: RE: Refund not processed/9605623501
From: Eugene Ocoy <[email-masked]>
To: Mohd Imran <[email-masked]>, Con Loc <[email-masked]>, Deepak Damodaran <[email-masked]>
Cc: Jessie Caparas <[email-masked]>, Malik Ismail <[email-masked]>, "Cc: Shakeeb Arsalan" <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Yahya <[email-masked]>, Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>
Date: Wed, 21 Oct 2020 12:49:23 +0000

Hi Mohd,

Its processed done

RETURN_ORDER
PALLET_CODE
SALES_ORDER_NO
AWB_NO
CLASSIFICATION
ITEM_ID
CONCEPT_ID
RETURN_QTY
RECEIVED_QTY
1000047447
U092000431
9605623501
RP1007000875
RVP
162212160
2
1
1

Thanks & Regards,
Eugene Ocoy

E-COM CONLOC
Landmark Group, Jebel Ali Industrial Area 1,
Dubai, United Arab Emirates P.O. Box 24570
Tel:+971 4 809 4861 Mob:+971 506983147
Email: [email-masked]
Shop online at: http:\\www.landmarkshops.com\shoemart

From: Mohd Imran <[email-masked]>
Sent: Wednesday, October 21, 2020 3:28 PM
To: Con Loc <[email-masked]>; Eugene Ocoy <[email-masked]>; Deepak Damodaran <[email-masked]>
Cc: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>; Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Yahya <[email-masked]>; Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>
Subject: FW: Refund not processed/9605623501

Hi @Con Loc<mailto:[email-masked]> @Eugene Ocoy<mailto:[email-masked]> @Deepak Damodaran<mailto:[email-masked]>,

Please get the below refund processed.

Order Date : Oct 1, 2020
Order ID: // 9605623501

Return Tracking ID: RP1007000875
RMA no:1000047447

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 2:49 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Musalman <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Yahya <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund not processed/9605623501

External email sender, please take precaution.
Hi Team,

We request you to provide us the assistance in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Yahya" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 21, 2020 3:54:10 PM
Subject: Re: Refund not processed

________________________________
From: "Yahya Ahmed. Mohammed Ali Al- Dhurafi" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 21 October, 2020 14:35:37
Subject: Refund not processed

Hi Team,

Problem Statement: Refund Not Processed

Order Date : Oct 1, 2020
Order ID: // 9605623501

Return Tracking ID: RP1007000875
RMA no:1000047447
Ticket no:1600438

Assistance Required:Arrange  urgent refund

Issue Description: Customer raised a return request for one item and its returned to our WH but till now he did not get any refund process i have esclated this case to WH and they replied that they  initiated the refund but in the hybrids not yet .

Kindly arrange urgent refund for the customer.

Regards,
Yahya

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