Subject: RE: Late Delivery / 6221043812
From: Mohd Imran <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Malik Ismail <[email-masked]>, Jessie Caparas <[email-masked]>, Fauzan Musalman <[email-masked]>, Apoorv Joshi <[email-masked]>, Rehan Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, ksalmglogistics Rydconloc <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Suvadeep Saha <[email-masked]>, ArishLaila <[email-masked]>
Date: Wed, 21 Oct 2020 11:36:00 +0000

Hi Seeta,

Issue raised to tech INC0884945<https://landmarkit.service-now.com/incident.do?&sysparm_action=getRecords&displayvalue=all&sysparm_query=active%3Dtrue%5Enumber=INC0884945>

Regards,
Mohd. Imran
Customer Support WEB TEAM.
Landmark Tower, Dubai
+971-45172116

From: Seeta Seeta <[email-masked]>
Sent: Wednesday, October 21, 2020 3:17 PM
To: Jessie Caparas <[email-masked]>; Malik Ismail <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>; Fauzan Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>; Rehan Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>; ksalmglogistics Rydconloc <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Suvadeep Saha <[email-masked]>; ArishLaila <[email-masked]>
Subject: Re: Late Delivery / 6221043812
Importance: High

External email sender, please take precaution.
Hi Team,

The order was placed on Sep 3, 2020 and as per the tracking number FP09051000725 the order is RTO.

We request you to kindly help us get this order status NDR so the customer can have his refund.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, October 15, 2020 1:40:00 PM
Subject: Re: Late Delivery / 6221043812

Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar
________________________________
From: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
To: "Rydconloc Logistics" <[email-masked]<mailto:[email-masked]>>, "ArishLaila" <[email-masked]<mailto:[email-masked]>>, "Suvadeep Saha" <[email-masked]<mailto:[email-masked]>>, "Ramesh Gottimukkala" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Musalman" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Rehan Khan" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 22 September, 2020 19:02:01
Subject: Re: Late Delivery / 6221043812

Hi Team,

Can you please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 21, 2020 9:40:22 PM
Subject: Late Delivery / 6221043812

Hi Team,

The customer has placed his order on Sep 3, 2020 and since Sep 9, 2020 tracking status shows RTO. We've escalated to the courier team regarding to delivered the order but did not received any response from their side.

So please do the needful.

Order ID: 6221043812
Tracking ID: FP09051000725

Updated mobile number -  0566670580

Ticket number -  1469289

We are looking forward to your reply.

Regards
Reha

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